计算机编程是什么专业:itunes被封帐助部分回信)|iPod touch - 威锋网 全球最大的...

来源:百度文库 编辑:九乡新闻网 时间:2024/04/29 11:13:43
itunes被封帐号解开教程(帮助部分回信)5天前我的itunes帐号被封了,今天帐号终于解开了。
今天把过程写出来,希望对某些因为买*****卡(论坛屏蔽)而被封号的同学有帮助~~~

1.就从被封之后,当itunes探出一个对话框“your itunes account has been disabled"就已经说明被封号了。
安确定后会自动跳出个网页:http://www.apple.com/support/itunes/store/

注意:itunes web有改动,新发邮件连接为:http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Store%20Account%20and%20Billing&subtopic=Create%20Account 

2。进入后,出现如图,进入红色圆圈的:Purchase Questions




3。进入后拉到网页最底下,Contact Us



4。好了,进入后这不是关键,首先姓和名建议填写当时注册Itunes时的姓名。Itunes store地区就是你平时买app或music的国家,一般大家都是USA的吧~~~最后大家都可能遇到困难的地方与Apple写信:我把我写的复制在下面了,大家可以就复制上去:

To Whom it may concern:
I got a account of : “
[email=nongnongzy@hotmail.com]Itunes[/email]Account 帐号”I have been used this account for almost “使用时间”, it all worked pretty good, but yesterday when I try to update some apps on app Store. It said that my account has been disabled. and I could not update my app. Just wondering what happened? Would you please help me to open the account? I will be appreciated.

Your sincerely,
姓名






5。这些都完成后就是艰难的等待过程,Apple会在一天内给你回信。耐心等待吧。



6。受到itunes的来信,附上,可能每个人受到的不一样,也有可能都一样

Dear ********,

I understand that your account "" was disabled and that you wish to have access to it. I can certainly appreciate your concern and eagerness to have this issue resolved. My name is Bryt and I am happy to help you with this issue.

Finding a solution for you is important to me, so I have requested assistance with the issue you reported. You will receive an email after the matter has been investigated and further information is available.

Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible. Thank you for being a valued iTunes Store customer.

Sincerely,

Bryt
iTunes Store Customer Support

Please note: I work SUN 12:30PM-9PM ET, TUE-FRI 12:30PM-9PM ET

Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.

也就是说过几天他会有人来调查此事~~~~继续等待〉〉〉〉〉

6。两天后,终于来信,说我的号已经解封

Dear ******

I have reenabled your account. Your account was disabled because the purchaser of an iTunes Gift Certificate redeemed to your account has refuted the charges with his or her credit card company.

When charges are reported as unauthorized, any remaining iTunes Store credit from the disputed purchase is considered unauthorized and is removed from the account.

If you purchased the iTunes Gift Certificate on an auction website, it may have been part of a fraud claim. You may want to address the issues with your purchase to the seller, or use any dispute resolution service provided by the auction website or other remedies that might otherwise be available to you.

If the iTunes Gift Certificate was purchased from Apple, the buyer will need to contact his or her credit card company to discuss the disputed purchase.

You can now resume purchasing from the iTunes Store, but the funds from the fraudulent iTunes Gift Certificate will not be made available to you.

I would also like to recommend that you purchase future gift certificates directly from the Apple Store Online, an Apple Retail Store, or an authorized Apple reseller, as any further fraudulent gift certificates redeemed to your account may result in your account being permanently disabled.

Sincerely,

Gary
iTunes Store Customer Support Tier 2

Please Note: I work Monday-Friday, 6-3PM PST

Thank you for allowing me the opportunity to assist you.

其实解开帐号并没有什么难度的~~Apple这种大公司希望的是抓住每一个客户,说白了就是他100%会把你帐号解开的。Customer is God~~~


希望对大家有用~~~~如果有不同的Apple回信也希望大家发上来看看。~~~


需要帮助的可以把Apple发的信发上来,说明一下情况,我会不定期看一下,帮你们回信~~~